Dispatch: Frank Lorenzo

Lorenzo built Continental Airlines but at a cost

Continental Airlines planes at Houston Intercontinental in 1994. (Michael Bludworth/Flickr)

“Frank Lorenzo has etched an indelible mark on the U.S. airline business,” wrote Aviation Week’s James Ott in 1990 following the announcement of Lorenzo’s departure from Continental Airlines. “Whether as a union buster, an opportunist, or a keen businessman depend…